AI E-Commerce Services Platform
Challenge
Delivering senior-specialist Amazon account management across a growing brand portfolio is slow, expensive, and hard to keep consistent from one account to the next.
Strategy
Designed and built an AI-powered services platform: a set of specialized AI agents that carry out expert e-commerce work such as keyword research, listing optimization, advertising strategy, pricing, and performance diagnostics. Authored the domain playbooks, decision logic, and quality benchmarks that let the agents perform at a senior-specialist standard.
Results
- +Expert account-management workflows automated and standardized
- +Faster, more consistent specialist work delivered at scale
- +Reusable library of e-commerce automation tools mapped to real seller workflows
- +Served as the bridge between e-commerce operations and engineering